• Returning through Sky Harbor: is your obvious overcrowding a ruse to get me to pay $40 for a US Airways Club day pass? Feels like it. #

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• Sky Harbor Airport: The user unfriendliness of your layout and your aggressive credit card peddlers are mitigated only by your free Wi-Fi. #

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• Finishing a series on lean project management. #

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• Writing a piece on VoIP Security #
• Finishing up a long piece on best practices in project management. #

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• Trying to finish an article about CRM so I can go watch the game. #
• Oh, snap! FedEx e-mail just trash-talked DHL’s “reduced capabilities.” It’s the shipping industry’s version of a Yo Mamma fight in my inbox! #

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• I tried a new HP touchscreen at Best Buy today. All it seemed to do was generate Vista error messages, but at least clicking Cancel was fun. #

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• Finishing up a white paper about postage meters. #

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• Writing about Frederick Taylor, the USA’s first management consultant (that we know of). #

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• Writing about companies that are integrating Facebook and Twitter into their CRM systems. #

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• My favorite thing right now: Byline for iPhone. Totally improving my mobile research workflow. http://www.phantomfish.com/byline.html #

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